Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
When you request a quote or contact us, we collect information you provide directly — including your name, phone number, email address, and property details. We do not collect any information automatically beyond what is standard for any website (e.g., browser type, approximate location via IP).
2. How We Use Your Information
We use the information you provide solely to respond to your inquiry, provide a quote, schedule and perform cleaning services, and communicate with you about your bookings. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. SMS & Email Communications
If you opt in to receive texts or emails from us, you will only receive messages related to your bookings, quotes, or scheduling. You can opt out at any time by replying STOP to any text message or contacting us directly.
4. Data Security
We take reasonable precautions to protect your personal information. Your data is stored securely and access is limited to Turnova staff who need it to service your account.
5. Third-Party Services
Our website uses Google Fonts for typography. When you submit a quote request, your form data is processed through a secure third-party form service. These services have their own privacy policies and we encourage you to review them.
6. Your Rights
You may request that we delete your personal information at any time by contacting us at (646) 717-7298. We will honor all such requests promptly.
7. Contact
If you have any questions about this Privacy Policy, please contact us at (646) 717-7298 or by calling during business hours: Monday – Saturday, 7am – 8pm CT.